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Maternity Return Policy Sweet Joey offers a 100% satisfaction guarantee. If you are unhappy with your purchase for any reason you may return it for a full refund (credited to your original method of payment) or a merchandise voucher. You will receive full credit for pre worn clothing. If the item was purchased with original tags, and the tags have been removed, only 50% of the cost will be refunded. These items lose value when the tags are removed. Please note all items must be returned (postmarked) within 14 days of the original shipping date. To return an item please follow these simple steps: 1) Repack the item(s) in its original packaging 2) Send an email to returns@sweetjoey.com noting the Order Number, SKU(s) and reason for the return. 3) You will receive a response within 48 hours providing you with an Item Return (IR) number Please write the IR number on a copy of the original invoice to be included with your return and ship the item back to:
Sweet Joey,
LLC
Mother's Bracelet Return Policy Due to the custom nature of each bracelet, Sweet Joey generally does not return bracelets. If there is a defect or error in the bracelet, returns will be made minus a 20% restocking fee. Please contact customerservice@sweetjoey.com if you feel a return is necessary. In ordering your bracelet, please note that bracelets will vary slightly from those pictured due to customization. Additionally, Bali beads are all unique and will very slightly from bead to bead. Your bracelet will be made to your specifications, one that you will treasure for years to come! |
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