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Consignment Policy Sweet Joey specializes in name brand and designer maternity clothing and accessories. To begin the consignment process, please send us a "request to consign" by completing the consignment request form and email it to customerservice@sweetjoey.com. If you have previously consigned with us, please include your Customer Number (CN). If you are working with us for the first time, a CN will be assigned to you. After receipt of your "request to consign" email, Sweet Joey will respond to your request confirming the items that have been accepted for consignment along with shipping directions. Please do not send items until your request has been approved. We ask that you provide items that are in season as well as in style, freshly laundered or dry cleaned, pressed, on hangers or folded neatly in a box. Additionally, items must be free of stains or excessive pilling, zippers and buttons intact and be of a marketable quality. If an item is received by Sweet Joey and it is deemed not of marketable quality, the item will be donated to charity. This is why it is critical that you complete the consignment request form accurately, ensure there are no flaws in your clothing and wait until a confirmation has been issued before sending items. Once received, we will inventory your items and email you a confirmation of receipt. Sweet Joey will then begin to photograph, write descriptions and place your items for sale. Sweet Joey reserves the right to determine prices and markdowns at any time without consulting the consignor. Once items have sold, the consignor will receive 40% of the selling price. Accounts will be audited and checks mailed out 60 days post consignment. This will be done again 120 days post consignment. For the items that do not sell after 120 days there are three options from which you can select: 1) If both the seller and Sweet Joey agree, items can remain on the site for sale beyond the 120 days. 2) You can have the items donated and receive a tax write-off for the items. Sweet Joey works with non-for-profit organizations in the Chicagoland area providing maternity clothing for underprivledged mothers to be. 3) You can have the items shipped back to you at your cost. You may either have the shipping charge deducted from your consignment credit or you may mail Sweet Joey a check for the estimated shipping charges (estimate provided by Sweet Joey). Nearing the end of the 120 days, you will be notified via email to confirm with which option you would like to proceed. If you do not respond after 3 email attempts, the items will become property of Sweet Joey. Due to this, it is critical that you notify Sweet Joey immediately should your change email address. Please know that Sweet Joey will treat your merchandise with care and make our best effort to sell all consignments. However, in the case of an unforeseen negative occurrence (fire, theft, damage, or other), Sweet Joey is not responsible for articles. |
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